Return & exchange
Return and Exchange Policy:
We know that there are instances where you may wish to exchange the product or return the product that you have purchased. We offer free returns or exchanges within 10 days of receiving your order. You can return your product for store credit or a different product.
We will exchange or refund it for you subject to the following conditions:
- The product being returned should be in unused condition, with its original tags intact.
- The product was not purchased on discount or any other promotional sale.
- Only once you can exchange or return against each order.
- If the required size/design is not available immediately, refunds will be provided in terms of coupons, which you can redeem against a purchase within the next 90 days.
Note- If you purchase a product from any Sale or Offer then that product is not eligible for exchange/return until and unless the product you have received differs from the one that you ordered. We do not give any refund or return on our products bought from Sale or an Offer.
To exchange/return the product:
- Return the goods within 10 business days of receiving it, in unused condition, along with the original tags and the original sales invoice.
- Please ensure that the return packets are securely packaged to avoid damage of goods in transit. If found damaged, the goods will not be replaced or refunded.
- All the refunds will be in terms of store credit or coupons.
- We will not provide any refund to original payment method.
- Refund credit/coupon will be provided once our team will determine if product is fit for replacement or refund.
- Refund credit/coupon will be provided within 10 working days of seller confirmation.
- You can cancel your order by writing to us at [email protected] and we will help you in the best possible way. Once your order is found eligible for cancellation by our team we will issue a refund against it, in the form of a credit note redeemable within 60 days from the issue date.
- You can also make modifications to your order i.e., change of color or size or both within 24 hours of placing the order. To make a modification, please write to us at [email protected] and we will try to help you in the best way possible.